"What the hell is wrong with you," said the healer to the Hunter, "Why did you run towards me? You got me killed."
Typical PUG grandstanding and raging over a wipe in a 5-man, nothing too new or unexpected. Except, this was on the PTR, on the last boss of a new dungeon that most of us were doing for the first time. I looked at the words on the screen and paused for a minute before beginning to type. I politely explained that this was probably the first time for most people here, and now that we know what not to do, we shouldn't have a problem.
"I just wanted to let him know he was being stupid for killing me."
Again, I began to type, and explained that since we didn't cover the fight before pulling, we couldn't know what to expect from a new mechanic.
"Doesn't change the fact that he's stupid."
I was expecting a vote-kick window to pop up in front of my face to get rid of the hunter, who hadn't said a word this whole time. I'm sure he was feeling bad enough without this guy ripping into him for no reason.
"I think you could have pointed out that he misunderstood the mechanic without being rude," I said, expecting that I would be kicked as well at this point for talking instead of pulling.
Except, that one of the other members chimed in, talking about the need for civility, politeness, and understanding when we're doing new content, and the hunter thanked us for not kicking him. The healer didn't find anything else to say at that point, so we pulled, killed the boss, said our thank-yous and went our way.
I don't know if that healer would have initiated a vote-kick if I hadn't jumped in right away, I don't know if the other two people would've just mindlessly clicked "Yes" when the window popped up, maybe they would have declined and one of them would have said something.
But I felt like I was taking a risk just for speaking up in the hunter's defense.
As a tank, my queue times are irrelevant so I wasn't really bothered about being kicked, the risk for me was minimal, but I can completely understand why the other two DPS stayed quiet.
They don't get an instant queue if they get kicked. They have to wait another 20 minutes, a half hour and maybe re-do the dungeon all over again. I know because I think the same thing when I'm PUGing on my Warlock - I don't want to do anything to give cause for vote-kicks. I don't want to draw any attention to myself. It's practically Orwellian how much power the group, in particular the tanks and healers have over a PUG.
I don't know how to fix it, but I think, based on what I saw yesterday, most people are going to side with polite behavior, and empathize, especially when the anger is as unjustified as it was in this case, so long as someone takes that first step - someone needs to speak up on behalf of the victimized member, even if a mistake was made.
No one deserves the kind of treatment DPS get, when they make a single mistake. It makes me want to PUG more just to add to the list of people who will vote "No" when frivolous vote-kicks fly.